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How to Whitelist a Domain in Gmail

Gmail’s spam function works well by identifying messages that are likely to be spam and sending them directly to a Spam folder, so you never have to see them. But, this function can become problematic if it works too well, such as when Gmail identifies a message as spam that really isn’t. When that’s the case, you might continue to miss email messages from a certain sender because they always end up in your Spam folder.

If Gmail keeps sending messages from a certain sender to the Spam folder, you can make it stop by telling Gmail the email address is safe. This action, currently called whitelisting, puts the address on your safe sender list and allows those messages through the spam filter and into your inbox.

Start With Filters and Blocked Addresses
The way to mark a specific email address or domain as allowed is to make an email filter.

Step 1: Open Gmail. In the upper-right corner, select the Settings (gear) icon. From the menu, choose Settings.

Step 2: Select Filters and Blocked Addresses.

Step 3: Select Create a new filter. If you already have many filters, you’ll have to scroll down to find this link.

Step 4: A dialog box appears. In the From field, type the email address you want to allow. Be sure to type the full email address, like example@yahoo.com. To allow every email address from a particular domain, type just that domain name, like @yahoo.com.

Step 5: At the bottom of the dialog box, select Create filter.

Step 6: On the next screen, tell Gmail what to do with the email address or domain you just indicated. To do so, select Never send it to Spam. To finish the process, select Create filter.

Step 7: If you want to allow more than one email address or domain, you need not repeat these steps for each one. Instead, put a vertical bar (and a space before and after it) between the separate accounts, as follows: person1@example.com | person2@anotherexample.com | @example2.com

How to add an email address to your Outlook contact list or safe sender list

Outlook.com is now the home for Hotmail, Live Mail, and other Microsoft email products.

You can add an email address to your Contacts and the Safe Senders list to ensure you’ll always receive their messages in your inbox. Email addresses in the Safe Senders List are never treated as junk email. If a desired email ends up in your junk email folder, you can mark it as “not junk” to teach Outlook that you want to receive that type of email message in the future.

Safe Senders list
By default, email addresses in your Outlook contacts are considered safe senders by the Junk Email Filter, but you can change this setting. Email messages from safe senders are never moved to the Junk E-mail folder.

Add a sender to the Online (web) version of Outlook

To add people to your Safe Senders List, do the following:

Select the Settings icon gear icon)
Select View all Outlook settings
Select Mail
Select Junk email
Enter the sender email address
Select Add > Save

Check blocked senders and safe senders list

Select Settings > View all Outlook settings
Select Mail, and then select Junk email
If you see the sender’s address listed under “Blocked senders and domains”, select the address and then select Remove > Save

Mark a message as “not junk”

To add people to your Safe Senders List, do the following:

Select the Junk Email folder and look for the missing email
Right-click the desired email and then select Mark as not junk. The message will automatically be moved to your inbox.